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Privacy Policy

Last updated: August 17, 2026

Sitwise (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

  • Contact & order information: name, phone number, email address, delivery address, and order details when you place an order or contact us.
  • Payment information: for card payments, your payment details are processed directly by our secure payment gateway partner — we do not store your full card details on our servers. For Cash on Delivery, no online payment information is collected.
  • Browsing information: standard technical data such as IP address, browser type, and pages visited, collected automatically for site performance and security.

2. How We Use Your Information We use your information to process and deliver your orders, communicate with you about your order status, respond to inquiries, improve our website, and — where you’ve opted in — send you updates about products and offers.

3. Cookies Our website uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some site features may not work correctly as a result.

4. Sharing Your Information We share your information only where necessary to fulfill your order — with delivery/courier partners to ship your order, and with payment processors to handle transactions securely. We do not sell your personal information to third parties.

5. Data Security We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights You may request access to, correction of, or deletion of your personal information by contacting us at support@sitwise.pk. We’ll respond within a reasonable timeframe.

7. Children’s Privacy Our website is not directed at children, and we do not knowingly collect personal information from minors.

8. Changes to This Policy We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent revision.

9. Contact Us For any privacy-related questions, reach us at support@sitwise.pk.