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SHIPPING POLICY

Last updated: August 17, 2026

1. Delivery Coverage We deliver nationwide across Pakistan, including Lahore, Karachi, Islamabad, and beyond.

2. Shipping Cost We offer free shipping on all orders across Pakistan.

3. Processing Time Orders are typically processed and dispatched within 1–2 business days of order confirmation.

4. Estimated Delivery Time

  • Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad): 3–5 business days
  • Other areas across Pakistan: 3–5 business days

Delivery times are estimates and may vary due to weather, courier delays, or high-demand periods.

5. Order Tracking Once your order ships, you’ll receive tracking details to follow its progress. You can also check order status anytime on our Track My Order page.

6. Assembly Most products require simple self-assembly — clear assembly instructions are included with your order.

7. Bulk & Corporate Order Delivery For large or bulk orders, delivery may be scheduled separately to accommodate quantity and logistics — our team will coordinate directly with you after order confirmation.

8. Delivery Issues If your order hasn’t arrived within the estimated window, or arrives visibly damaged, contact us at support@sitwise.pk or +92 334 044 2418 and we’ll help resolve it promptly.